# Custom email domains

Send notifications from your own email domain.

> ✅ **Pro feature** — included in the Pro plan.


## Custom email domains

Notification emails to you and your respondents come from your domain (e.g. noreply@yourcompany.com) instead of noreply@formbase.so. Better deliverability, better branding.

<h2 id="what-it-improves">What it improves</h2>

- **Branding** — recipients see your domain in the From line
- **Deliverability** — emails from a domain you've authenticated land in inboxes more reliably
- **Reply handling** — if a respondent hits reply, the email goes to your domain's inbox instead of an unmonitored address

<h2 id="setup">Setting up</h2>

<h2 id="limits">Limits</h2>

The domain quota is a single pool shared with [custom form domains](/branding-domains/custom-domains). Pro allows **5 domains** in total and Business **20** — so on Pro, if you've added 3 form domains, you have 2 email domain slots left.

Without a custom email domain, notifications come from noreply@formbase.so. If you remove a verified domain later, forms using it fall back to noreply@formbase.so on their own.

> ⚠️ **DNS provider quirks**
> <p>
>     Some DNS providers add their own subdomain or refuse certain record types. If verification fails, check that the records appear exactly
>     as shown — no trailing dots added or trimmed.
>   </p>

<h2 id="next-steps">Next steps</h2>

<div class="not-prose grid gap-3 sm:grid-cols-2">
  - [Authentication gate](/sharing-publishing/authentication-gate) — Password protect or require login to submit
  - [Self notifications](/submissions-analytics/self-notifications) — Get emailed when submissions arrive
  - [Respondent notifications](/submissions-analytics/respondent-notifications) — Send confirmations from your domain
</div>